Unable To Uninstall Symantec Endpoint Protection 12.1

Urgent Customer Issues If you are experiencing an issue that needs urgent assistance please visit our customer support area: Chat with Norton Support @NortonSupport on Twitter Who’s online There are currently Delete EfaData. Remove any values with “Symantec” in the path from the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Use Edit > Find to search for any instances of the following strings, and delete any registry values Create a SymAccount now!’ Uninstall Symantec Endpoint Protection TECH184988 December 5th, 2016 http://www.symantec.com/docs/TECH184988 Support / Uninstall Symantec Endpoint Protection Did this article resolve your issue?

I cannot install the latest Win 10 updates because SEP must be uninstalled, first. Log on as Administrator Manual removal of Symantec Endpoint Protection must be done from the Administrator account. Select a connection. No Yes logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 Products Products Home Threat Protection Advanced Threat %livelink1%

Delete any keys that have a name containing SYMC_TEEFERMP. Delete the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\88. Type symantec and click Find Next.

please help, thanks! Select Teefer Driver, and click Uninstall. Upon completion of this manual uninstallation, the computer must be restarted one final time, in addition to any steps which require a restart. Submit a False Positive Report a suspected erroneous detection (false positive).

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If it was, delete the file. Holidays Maybe it was because I grew up in a fake Christmas tree home, but a year ago I made the decision to buy a plastic Christmas tree. And the day after Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceClasses\{ad498944-762f-11d0-8dcb-00c04fc3358c}. %livelink2% HKEY_CURRENT_USER\Software\Symantec\Symantec Endpoint Protection HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BHDrvx86 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\IDSVix86 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NAVENG HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NAVEX15 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SepMasterService HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SmcService HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SNAC HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SnacNp HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SRTSP HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SRTSPX HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SyDvCtrl HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymDS HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymEFA HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymEvent HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SymIRON HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SYMNETS HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SysPlant HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Teefer2 Go to HKEY_LOCAL_MACHINE\SOFTWARE, and delete the following keys if they

Check the box and click OK. 5 Remove the Teefer driver (may not be present): Click Start > Run. Type symantec, and click Find Next. Delete the following files and folders. A value appears in the right pane that includes the words Symantec Endpoint Protection, in a key named “InstallProperties”.

Close Login Didn’t find the article you were looking for? %livelink3% Restart the computer into normal mode. Not a member? In Safe Mode, log on as the Administrator account.

If a file or folder is not present, proceed to the next one. Look for any values that appear in the right pane that includes the word Symantec, in a key that is still in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall. You will need to repeat these steps for each Network Connection. permalinkembedsaveparentgive gold[–]CommanderSpleen 0 points1 point2 points 1 year ago(0 children)Teefer is the NDIS driver that lets SEP inspect the network traffic.

This hexadecimal string is the product GUID. Remove Symantec Endpoint Protection from the registry Run the Windows Installer Cleanup Utility to remove Symantec Endpoint Protection 11.0. A lot of tedious key removal in one of the sections, so this little script saved me some carpel-tunnel syndrome! Submit a Threat Submit a suspected infected fileto Symantec.

Don’t have a SymAccount? Under the following registry keys, delete the registry key 12AD9A2D657B7654F96A2EA43F3166B3: 0E3118066B3FEE6C0AF18C3B9B1A1EE8 2A31EAB9FA7E3C6D0AF18C3B9B1A1EE8 6EC3DF47D8A2C9E00AF18C3B9B1A1EE8 7ABFE44842C12B390AF18C3B9B1A1EE8 C9AE13788D0B61F80AF18C3B9B1A1EE8 DA42BC89BF25F5BD0AF18C3B9B1A1EE8 Remove Symantec Endpoint Security files and folders Restart the computer into Safe Mode. Repeat steps 5 and 6 for the “25”, “26”, and “4” keys.

Before you begin this procedure, back up the Windows registry. 3 To allow Symantec Endpoint Protection services to be configured 1.) Right-click the Symantec Endpoint Protection icon in the lower right

Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP. https://support.symantec.com/en_US/contact-us.html Thanks. Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation This document provides links to documents that explain how to uninstall Look for any values that appear in the right pane that includes the word Symantec, in a key that is still in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.

Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation This document provides links to articles that explain how tomanuallyuninstall Symantec I may have to refer you to the business Forum. I could only find telephone numbers for Symantec Technical Support. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node, and delete the keys listed in step 8.

On the Summary tab, check to see if Symantec created the file. After you restart the computer, a message appears. Delete any sub keys that have a name containing SYMC_TEEFER2MP. In the Windows registry editor, navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E972-E325-11CE-BFC1-08002bE10318}.

If an entry does not exist, move on to the next one. Edit the ProviderOrder value and remove “SnacNp” from the list. If it was, delete the file. If a file or folder is not present, proceed to the next one.

Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP. On the Summary tab, check to see whether the file was created by Symantec. In all cases delete the files with the extensions .sys, .cat, and .inf with the following prefixes: SEP Symevent SysPlant Teefer WGX Delete the following driver files in both C:\Windows\System32 and C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Symantec Endpoint Protection C:\Users\All Users\Symantec C:\ProgramData\Symantec C:\Windows\System32\drivers\SEP Go to %systemdrive%\System Volume Information.